Tiffany was excellent and exceptional the whole staff was I would recommend this place to anyone! Great customer service guys!!
Overall three stars due to customer service and dental assistants. I want to give five stars to Joseph Boggs, DMD. I definitely recommend him, he is absolutely professional. He apologized on behalf of those whom made my visit horrible. The dental assistant was quick to be defensive and aggressive. Very unprofessional does not know the importance of communication, explanation and empathy. I was given an injection (for numbing) then left for an hour and not once was I asked if I was ok. I was not treated with the same courtesy as other patients. I’m an LVN and the patient care was very alarming and poor.
4/5/21 4:30 pm Update:
Gave them benefit of the doubt and took a chance called the “owner” although no direct number was given. Called and left a message. I haven’t received a call back. I was hoping it wasn’t a pretend “I care speech”. I’ve seen/worked my share of clinics/hospitals “caring to know patient experience” turns out to be a facade. I do wish them the best.
I drove all the way from Ga . I was in so much pain, it was a Saturday. They were very nice. I was outside waiting i called n ask for something for pain to ease me till it was my turn. They gave me sum pain meds to ease my pain thank God for that. The doc did wah he needed to do . It was quick and fast when he pulled it. I didnt feel no pain. Thank God for yall being open on a Saturday and letting me come . I feel so much better. Its definitely worth the drive ❤️❤️ God Bless yall
They were awesome... didn’t wait long, Tiffany, crystal and Dr. Forsyth was amazing , very nice patient and make you feel very comfortable. They were awesome